Quality control is very important to us which is why we offer a 100% quality guarantee.

If you’re not satisfied with the quality of the products you received get in touch within 30 days of receiving the item and we’ll do everything we can to investigate and find a solution.

If our quality assurance team validates your claim, we will be happy to send a complimentary replacement order to you as quickly as possible. We'd much rather fix any problems and send a replacement order to make sure you are happy with your order. If that's not possible or you can't wait for a new order to arrive, we'll give you a refund.

We use the same print machines, paper types, and work processes across all our print partners to minimize color variations. However, printing is a chemical process and 100% consistency cannot be achieved. Multiple factors influence the color, consistency, and final result: machine type, machine settings, paper types, humidity in the room, and when the machine was last cleaned, just to mention a few examples. Color variations that may occur due to the above-mentioned reasons lie within acceptable tolerance levels and are not covered under our quality guarantee.

We currently do not support returns because the products you order are personalized and/or made on demand specifically for each order. We will be happy to send a complimentary replacement order or refund if the product does not meet our quality guarantee.